South Africa's best
Premium ISP.

A premium ISP for the ultimate internet experience. Superior support. Superior network. Super uptime

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Premium ISP Solutions

What Does It Mean
To Go Premium?

Switching from a boring budget ISP to a better internet experience is incredibly simple. Switch to Gigawave today and experience these differences.

Proactive
Support

We will likely know that you have an issue before you do. When our AI and automation systems detect a poor quality connection on your line, we will automatically log a ticket and assign it to our Network Operations Centre teams to start investigations on your behalf. Most issues will be identified and resolved without you even realising.

24/7
Monitoring

We implement our own AI and automation systems that monitor your connection every minute of every day. We analyse the quality of your connection and automatically step in the moment an issue is detected

Live
Support

In-Home
Support

Whole Home
Wireless

Zero Shaping
Network

Zero Contention
Network

Our 10 commitments to you: SupportNetworkQuality

Support Commitments

The real commitments we make to you

We'll monitor and support you proactively

Ever dealt with support and felt like you need to be the expert? Let us monitor your connection 24/7 and proactively manage your connection so you don't need to be the expert. We are the experts and we'll take care of the vast majority of issues without you even realising it or having to be involved. Line down? We'll probably know before you and you'll likely receive a notification from us that we've logged the fault before you've even sent us your 1st WhatsApp

We'll help in record time

Gone are the days of hanging on the phone for hours on end only for the call to drop. It's the 21st century and there are more efficient ways to communicate. We'll keep you updated over the communication tools you use, like WhatsApp and live chat. You're not just another number to us.

We'll even come to your home to help

Yes, you heard that right. If you reside in Johannesburg or Cape Town our specialist in-home support teams are available to assist you directly in your home in the rare instances where first-line support is unable to assist, and the issue is on our side.

We'll be honest

Yes, even the best ISPs have occasional issues, but the most critical thing we have learned is that acknowledging these issues and keeping clients updated is essential to fostering a relationship built on trust and integrity.

Network Commitments

Our Network Commitments

We believe that designing products and services in close partnership with our clients is the only

Search Engine

Digital marketing

New features

Happy customers around the globe⚡

4 New Demos

New gradient tools 📝

Top scroll indicator

New marquee options

Performance boost

Blend mode

Lottie animations

New rotator

Build your shop

Ultimate eCommerce
Solution for you⚡

Adjust your design through a wide range of theme options in the WordPress Customizer and see the changes instantly.

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