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Simple Pricing

25 Megabits / Second Symmetric

R599.00 /month

Although this is an entry level speed, it is often perfectly suitable for individuals with demanding bandwidth requirements such as gaming, streaming and remote working. For remote working we suggest higher upload speeds

  • Download Speed: 25Mb/s
  • Upload Speed: 25Mb/s

FREE INSTALLATION WORTH R2300

FREE ACTIVATION WORTH R530

FREE TO USE ROUTER

50 Megabits / Second Asymmetric

R799.00 /month

This is the start of high-speed connectivity where the real advantages of high speed connections become reality, although we would suggest that families of more than 2 people explore higher speed options as all available bandwidth can be consumed easily in larger households

  • Download Speed: 50Mb/s
  • Upload Speed: 25Mb/s

FREE INSTALLATION WORTH R2300

FREE ACTIVATION WORTH R530

FREE TO USE ROUTER

POPULAR

100 Megabits / Second Asymmetric

R899.00 /month

This is the start of true high speed connectivity and is ideally suited for demanding users/families who want to stream in 4K resolution, download large games and updates and work remotely.

  • Download Speed: 100Mb/s
  • Upload Speed: 50Mb/s

FREE INSTALLATION WORTH R2300

FREE ACTIVATION WORTH R530

FREE TO USE ROUTER

200 Megabits / Second Asymmetric

R1049.00 /month

Now we’re cooking with gas! Ideal for families where you all expect to stream television, game and work remotely at the same time. Also ideal for individuals who have high bandwidth demanding use-cases, particularly individuals who download or upload large volumes of data

  • Download Speed: 200Mb/s
  • Upload Speed: 100Mb/s

FREE INSTALLATION WORTH R2300

FREE ACTIVATION WORTH R530

FREE TO USE ROUTER

500 Megabits / Second Symmetric

R1399.00 /month

Now we’re cooking with gas! Ideal for families where you all expect to stream television, game and work remotely at the same time. Also ideal for individuals who have high bandwidth demanding use-cases, particularly individuals who download or upload large volumes of data

  • Download Speed: 500Mb/s
  • Upload Speed: 250Mb/s

FREE INSTALLATION WORTH R2300

FREE ACTIVATION WORTH R530

FREE TO USE ROUTER

Connection Type

Choose whether you have an existing line or wish to install a brand new line at your address.

What are these costs?

Don’t find yourself forced into a contract unwittingly

Many ISPs offer free/discounted installation and free/discounted activation. These are both charges that are levied not by the ISP, but by the network operator who provides the line to your property. The network operator charges an installation fee for new installs and some operators also charge ISPs for activation fees each time a customer connects to their network for the first time.

However what these ISPs often fail to mention is that buried in their terms and conditions are clauses such as this:

“if you cancel, downgrade or fall into arrears within 24 months, we will claw-back all discounts including installation fees and activation fees offered to you during sign up and the duration of your connection with <redacted company name>”

This is very disingenuous as often these connections are marketed to end users as being “month-to-month”. While this is legally correct, unless they are explicitly informing you of this at the time of sign up, we feel it is misleading. This is why we state on our “free” offers that additional terms apply where we absorb possibly thousands of Rands on your behalf when you connect for the first time.

It would make terrible business sense for us to offer freebies/discounts and have no hope of recovering this if you were to leave. On this basis we calculate how long it typically takes for us to recover the freebie cost, then we tie you in for that duration or we reserve the right to recover that free/discounted portion should you leave. Just like all other ISPs do, and this makes sense. All free installation and free migration promotions are subject to the successful signing of a debit order with Gigawave. In the event that you cancel your debit order, your installation and activation fees will be charged to you in full.

 

See? There really is no such thing as a free lunch in this world. Everyone gets paid eventually. We just feel it is important to disclose this to you upfront

We recommend paying for installation and activation. They are once-off costs but if you ever want to leave us you absolutely can with a calendar month’s notice. No hidden terms. No catch. No arguments. No legal fights. This is a general rule of thumb that we recommend in general for all services, whether they are of an ISP nature or not.

If you’re happy to be in a contract then freebies/discounts are the way to go. But bear in mind, if anything goes wrong in any way, you will be locked in to that ISP for the duration or have to pay to be released from this locked in duration. It’s basically a long-term contract which you can buy your way out of. We’re not huge fans of this model but we offer it nonetheless as clients have continuously requested it from us.

If you opt for the freebies /discounts, Gigawave reserves the right to claw-back the cost of the freebies/discounts should you cancel within a certain amount of time, as per our terms and conditions, and additionally we reserve the right to work with a partner to reduce the financial risk associated with the connection. That’s basically it, but you can find more in our Terms and Conditions